Provide 24-hour hotline service, provide support services such as pre-sales consultation, sales arrangements and after-sales complaint handling.

Our company always follows the customer's needs first, customer satisfaction as the service tenet, and establishes a customer service support system that effectively guarantees the sustainable development of the company, in order to achieve the harmonious development of customers and the company, and achieve the goal of mutual benefit.

  • pre-sale service
    pre-sale service

    According to the requirements of the customers, the two parties jointly draft an implementation plan, fully consider the requirements of the user in terms of system function and quality, formulate specific designs and solutions, and provide technical advice from engineers.

  • In-sale service
    In-sale service

    Before the product is installed and used, cooperate with the customer to send personnel to the company's production base to understand the situation and check the product quality. Responsible for on-site installation; supervise all system equipment and material installation; installation work is orderly and guaranteed to be implemented according to schedule; installation work is in line with relevant national regulations and system equipment installation requirements.

  • After sales service
    After sales service

    Provide software and hardware products and accessories maintenance from the date of product installation and acceptance, and provide good technical support and spare parts supply.